Sending email notifications

Select the right prizes and send a prompt confirmation email to the winner. There are two places where you can set whether a winner should receive an email. It is important to select a default email template first via Settings > Contests.

In the contest (memo)

When you use the contests in the timeline, you can set in the memo whether an email confirmation should be sent automatically.

Go to Station > Memos and select 'Send winner an email notification automatically'. Enter the standard text that the winner should receive in this contest. You can preview the notification by clicking the 'Preview email' button.

When a winner has won the prize in the contest, he will receive the email automatically after one hour. A winner will receive one notification per contest via this route. So if someone wins multiple prizes at the same time, they will receive one confirmation email.

On the prize detail page

If you add prizes via the winners list, the prize detail, or from a listener's profile, you must indicate with the prize itself whether an automated email notification should be sent. You can preview the notification by clicking the 'Preview email' button.

A winner will receive a notification per prize via this route. So if someone wins several prizes at the same time, they will receive confirmation of each prize.