Engagement score

Every content item with interactions from your customers has an engagement score. The engagement score is the sum of all interactions and the value per interaction.

You can check the engagement score of a specific content item in the content item itself. Click on  Measure > Engagement to see a quick insight of the content item's engagement, as well as the different types of interactions with this content item (such as view, share, vote, and bookmark).

Engagement on all content items, stories, and models (meta-level) is displayed in the Prepr engagement tab.

To use the engagement score, it is important to register interactions on the content items on your website or mobile app. Ask your developers how to implement this API-call or JavaScript pixel.