Account Ownership

When you first sign up for Prepr, your User account is automatically assigned the account owner role. As the account owner, you're the only one with access to subscription information, and the only one who can make updates to plan and payment settings.

Transfer Account Ownership

We know roles inside your organization can change. Therefore the current owner of the organization can transfer the ownership to another user.


Go to the Organization settings, then head over to Plan → Organization details. Ownership can be transferred to another user from your organization.  


Click the Account owner dropdown under the contact details. Here you can search and select a user from your organization.


Click the  Save button to transfer ownership. Your own role has now been set to Admin. You'll automatically lose access to the page you're on. Navigate to another part of Prepr

Note: The account owner is the only role that can transfer ownership to another team member. If the customer writing in isn't the account owner and needs to make the change, have the account owner send us an email from their Prepr User address requesting the change, and we can take care of the transfer.