Manage prizes

Store all prize information in one place, record contestants en screen winners. Send winner confirmations and fulfil the won prizes. All tax- and GDPR are compliant.

Adding prizes

Start managing prizes by selecting Station > Prizes from the drop-down menu. Add a prize by clicking "Add prize" and add the necessary information.

Field Description
Title The title of the prize is shown in the prizes overview and to the on-air staff.
Description An optional description for your own reference.
Reference An optional reference number that can be used to uniquely identify prizes across multiple systems.
Contact An optional field to record a contact customer who is responsible for this prize.
Value, Tax tier and Tax value The value of the prize, and the percentage of the value that is required for tax purposes.
Participation interval The number of days a customer is excluded from contests after winning this prize.
Fulfilment deadline The date the prize must be delivered to the winner. For example when sending tickets for an event.
Stock and won The stock level of the prize. The stock level can be adjusted 
Assets Optional images of the prize can be used on the website, in the app, and on visual radio.
Required winner details Option to indicate what winner details are required when recording a winner. A first name, last name, and phone number are always required.
Category The category of the prizes. Categories are managed in tag groups. Go to Settings > Tags to manage tags and tag groups.
Fulfilment The fulfilment method. Fulfilment methods are managed in tag groups. Go to Settings > Tags to manage tags and tag groups.

Adding a set of prizes like a goodie bag

When you give away more than one prize during a contest, you have the option to enter every prize separately, or to combine prizes in one entry. The main concern is the fulfilment of the prizes. When prizes have different fulfilment methods, it's recommended to create different prizes. Otherwise, it can be more convenient to combine prizes into one prize entry.

Managing sizes, colours, days and other prize options

Sometimes a winner can indicate a preference for a prize. Like the size of a t-shirt, or the day of an event. When you want to offer these choices, add the prizes as separate entries. For example, when you add a t-shirt, add different sizes: T-shirt Small, T-shirt Medium. T-Shirt Large, etc. This way you get the right stock levels for every option and on-air staff can easily indicate the preferred option.

Setting the status of a prize

A prize can be given away on-air when the status is "Published" and when the publication time is in the past and the prize is not yet archived.

Deleting a prize

When you delete the prize, it will no longer be available. We recommend you don't delete prizes, but you change the status to "Unpublished". When you are sure you want to delete the prize, go to the prize page and select " Delete prize". You will get a confirmation request.

Send email notification

You can send a winner an email notification. Select the checkbox on a prize detail page and enter a subject and text. When a winner has won the prize, he will receive the email automatically after one hour.